Talk to a real, live person.

Complete the simple form to the right and one of our consultants will be in touch. They'll be ready to give your professional, no obligation advice on how CIMple Technologies powered by FSCC can transform your credit union.

Forms not your thing?

No problem! Just give us a call at 1-888-372-2669 and ask for CIMple Customer Care.

Close

Location, Location, Location!

Want to tell your members about ALL 6600 locations of shared branching, both the credit union branches and the retail locations? Click on the following link.


Partnered with

Need help marketing the Vcom units to your members?

Shown above is one example of a full suite of free icons that are now available to your credit union for use on your website or in e-mail marketing. If you'd like to learn more about how easy it really is to promote this great product to your members, click on the icon above. It will link you to the rest of the marketing options available in the suite of products designed specifically for the Vcom units.

24/7 Kiosk Banking AND A HOT CUP OF JOE - It's way more than an ATM!

CU Service Centers Network is now available at selected 7-Eleven stores that have Vcom units (self service branch kiosks) where your credit union members can access their accounts. They'll be able to perform many transactions they would normally perform with a teller with the added convenience of doing their banking 24 hours a day, 7 days a week!

How do I find these locations?

You can find these locations on the internet at cuswirl.com, on your web enabled mobile phone at m.cuswirl.com, or by calling the voice locator at 888.CU.Swirl.

What is a Vcom® Unit?

The user-friendly Vcom Units have been stationed at 7-Eleven stores from coast to coast for almost five years. They are similar to a self-service kiosk, as the Vcom Units perform an extensive list of shared branching services.

What types of shared branching services are available on a Vcom® Unit?

  • Check Deposits

  • Cash Withdrawals

  • Cash Loan Advances

  • Loan Payments by check

  • Transfers within the member’s credit union accounts

  • Balances

  • Recent History showing the last ten items that cleared the member’s account

Is there a surcharge for a shared branching transaction at a Vcom® Unit?

No, the Vcom Unit will not charge a fee for performing a shared branching transaction.*

*Although CU Service Centers does not charge the member, the credit union may charge a fee for the use of shared branching. If you use a Vcom as an ATM you may be charged a fee by the ATM operator. In order to insure you are not charged the ATM fee, choose CU Service Centers from the on-screen menu.

What information is needed to begin using the Vcom® Unit?

  • The name of your credit union

  • The member's account number 

  • A debit, credit or check card from any institution or a valid State ID/Driver's License with a magnetic strip on the back

How easy is it to access credit union accounts?

It is very easy and secure. All the member has to do is answer a few security questions and then pick a PIN number to be used for future visits.

Is there a location guide for the Vcom® Units where shared branching transactions can be performed?

You can find them on the internet at www.cuswirl.com, on your internet enabled mobile phone at m.cuswirl.com, and by calling (888) CU.SWIRL (287-9475).

How many Vcom® Units are currently available?

There are over 2200 Vcom Units from coast to coast.

Is there assistance available at the Vcom® Unit for questions?

Yes, a phone will be available on the Vcom Unit. It will connect members to the help desk in case there is a problem with the Vcom Unit or to answer any questions.

Can I access the Vcom® Units 24 hours a day?

Yes, all 7-Eleven stores with Vcom Units are open 24 hours a day, 7 days a week.


7-Eleven and Vcom are registered trademarks of 7-Eleven, Inc.



Let's Talk

Get free strategic advice from a CIMple consultant. Simply click or call to get started.


1-888-372-2669

Financial Service Centers Cooperative, Inc.
2855 E. Guasti Road, Suite 202
Ontario, CA 91761-1249
1.888.372.2669

CIMple CU Service Centers